Cielo EVP shares benchmarking expertise with TALiNT International

It can be easy to assume business performance is strong when teams seem to be meeting their targets and everyone seems happy with their jobs. But the only way to know if the reality matches up with perception is through benchmarking.

TALiNT International devoted a recent cover story to benchmarking, going through the different forms it can take, and how it can help an organization compare its performance to its competitors. They spoke to Sally Hunter, Executive Vice President at Cielo, about the time involved in effective benchmarking.

From the article:

Benchmarking can be a time-consuming process with various, often different assessment elements to manage. The time will depend on the organization, the amount of data available, what’s being benchmarked, and the number of people involved in the process.

“Benchmarking can be a desk-based exercise in collating data on particular steps in a process,” explains Sally Hunter, Executive Vice President of Cielo, an RPO that benchmarks across the business, led by the operations and reporting & analytics teams. “This will allow organizations to get a baseline view of a data point and could take a matter of days. Equally, we would allow four to six weeks to assess from a time in motion perspective, to ensure that enough data is captured to prove or disprove the hypothesis.”