Cielo launches high volume RPO solution

BROOKFIELD, WI – Cielo (formerly Pinstripe), the world’s leading strategic Recruitment Process Outsourcing (RPO) partner, continues its competitive strength as the most technology-enabled provider with the launch of High Volume RPO, a solution for organizations that struggle to keep up with the velocity of hourly vacancies at peak season or during standard times.

“Managers of hourly employees often spend as much as half of their time on hiring activities. High Volume RPO is a technology-driven talent acquisition solution that allows hiring managers to spend less time on recruiting and more time operating their businesses and managing their top performers,” said Adam Godson, Cielo’s Vice President of Technology Solutions. “The science-backed solution relies on intelligently automated processes to source, engage and deliver the best-matched candidates to busy hiring managers.”

High Volume RPO uses an exclusive, mobile-first technology that allows candidates to interact with job postings, apply and complete a behavioral assessment in less than seven minutes. Based on their application and assessment results, the applicant is either immediately invited to schedule an interview with a hiring manager, often taking place within the next 24 hours, or is given suggestions for roles that may be more appropriate. Candidates and hiring managers benefit from a digital user experience that matches how they live their lives. It is fast, interactive and the results are near-immediate.

With a High Volume RPO solution from Cielo, hiring managers see a meaningful increase in the quantity and the quality of their new hires. Candidate matching algorithms generate a Job Fit Score for each applicant, which is served up to the hiring manager prior to the interview. This score is a simple rating of 1-10, based on multiple factors that include: work history, DISC-based behavioral assessment, EQ assessment, location and job qualifications match. The algorithms use machine learning based on hiring manager feedback to continually validate that they properly prioritize criteria and are accurately matching scores to job success. Over time, hiring managers develop computational trust, agreeing that (for example) a person scored as a 9.3 is a good candidate, while a 5.7 would be a less likely fit for that job.

High Volume RPO solutions are enabled by an advertising engine that uses programmatic media scheduling and machine learning to efficiently and effectively advertise jobs where candidates are looking. The tool is built with self-adjusting algorithms that direct recruitment spend to the most effective sources in real time. High Volume RPO additionally integrates an automated sourcing engine that finds and matches candidates from resume databases and similar sources.

Every High Volume RPO solution is also enabled by live customer success representatives who are available at a dedicated phone number, chat session or email to answer questions or resolve any concerns. That is how Cielo blends high-tech and high-touch for an optimal experience.

“As service organizations embrace automation and transform to technology-enabled services, it is all too common to get the mix of high-touch and high-tech elements wrong. We see it all the time in our industry and others,” said Sue Marks, Cielo’s Founder and CEO. “Cielo is able to offer a valuable solution like High Volume RPO, which we categorize as a service-enabled technology, because we have the guiding philosophy that ‘technology is only as valuable as the human experiences it improves.’ We are dedicated to candidate experience and customer success, but we are experienced enough to understand that those elements should be weighted differently depending on the results desired by the client.”