Version: January 2024

Recruitment Fraud Notice

Online recruitment scams have increased in frequency recently, impacting applicants and employers. These scammers, or imposter recruiters, may post fraudulent job openings and contact job seekers with fake job offers. They may even conduct fraudulent interviews and attempt to obtain money or personal information from the applicant. See the FTC guidance on recognizing the authenticity of a job advert and protecting yourself online when it comes to job searching.

Please see below for information on Cielo’s recruiting practices, so you know what to expect from the official Cielo recruitment process and can also identify potential fraud.

Cielo recruitment practices

  • All available job opportunities will be posted on Cielo’s official careers page. Only the jobs advertised here are authentic opportunities at Cielo.
  • Cielo may contact you via phone call, email, LinkedIn, Cora (our virtual assistant) or via a Microsoft Teams meeting. We do not use any other virtual interview platforms. Cielo will contact you live to speak, not just over chat or text.
  • Cielo will never ask a candidate for payment of any kind as part of the hiring or onboarding process. Cielo will also never send a check prior to starting employment.
  • Cielo will never ask for any personal or private information until you have accepted an offer.
  • Cielo only sends email from the @cielotalent.com domain (Cielo employees will never use their personal email addresses for communication, such as Gmail, Hotmail etc.).
  • Before receiving a job offer, each candidate will go through a multi-step interview process and will meet with at least 1 interviewer face to face or via a video call on Microsoft Teams.

How to recognize recruitment fraud on LinkedIn

Imposters may create fake LinkedIn profiles that resemble the profile of a Cielo employee. Please do your due diligence to validate the legitimacy of these accounts, by checking the below:

Many LinkedIn imposters use the same profile names and profile pictures on different accounts.

  • Lack of real personal information.
  • Low number of connections within the organization which they claim to work for.
  • Low frequency in their activity section, not liking or sharing any posts.
  • No recommendations given or received.

What to do if you suspect fraud

If you suspect recruitment fraud, do not communicate further with the imposter recruiter and do not provide sensitive personal information.

Contact Cielo at talent.acquisition@cielotalent.com and share supporting information, including copies of any correspondence you may have had with the suspected imposter. If Cielo confirms a recruitment contact is fraudulent: